Please read this information well before you contact us, we are listing here the most common questions that we receive from our customers:
Because we offer wholesale prices as we deal with wholesale distributors, the only difference is we provide our One Year Warranty.
No, we only deal with brand new genuine products.
We are located in Bur Dubai. Please don't come directly to our shop as we don't keep all products in stock. Before you come please submit the order and choose Pay in Store option, you can come to our shop once you get confirmation email from our team.
Yes you can choose to pickup the order from our store BUT you have to submit the order first from the website (It's free of charges), after we prepare your order (within 2-3 hours) we will contact you so you can come to collect your order.
We don't have online payments. We only offer Cash on Delivery as payment method.
Please contact us on: firstname.lastname@example.org and we will take care of the product. Please note that the Warranty is only valid inside UAE. Or you can come directly to our shop with the invoice.
Please contact us on: email@example.com and we will request from MenaVIP shipping company to collect the order from you. We will refund the total amount of the order to your bank account once we receive it (It will take 5-10 working days).
No, Cash on Delivery service is only available in UAE.
Sure, please submit the order providing your hotel address, your contact number and we will deliver the order in the same day. For urgent order please call: +971589178286